CKZN WEBSITE AND ONLINE SERVICES TERMS AND CONDITIONS

This document contains the terms and conditions for the use of Conservancies KZN (CKZN)’s website and online services. By accessing any page on the Conservancies KZN (CKZN) website or making use of any online services you agree to the following terms and conditions. In terms of section 11 of the Electronic Communications and Transactions Act 25 of 2002, as amended (“ECTA”) these terms and conditions are binding and enforceable against all persons that access the Conservancies KZN (CKZN) web site or any part thereof or make use of any online services offered by Conservancies KZN (Pty) Ltd or Conservancies KZN, Conservancies KZN Online Coaching, Conservancies KZN Travel & Tours, Conservancies KZN Foundation, Conservancies KZN. If you do not agree with these terms and conditions you must leave the Conservancies KZN (CKZN) web site and discontinue your use of the online services without delay, as further use will mean that you have accepted these terms and conditions and agree to these terms and conditions. Important terms which may limit Conservancies KZN (CKZN)’s responsibility or involve some risk for you may be in bold. You must pay special attention to these terms and conditions.

1. DEFINITIONS AND INTERPRETATION

1.1. “The Conservancies KZN (CKZN) website” means the Conservancies KZN (CKZN) website owned and operated by Conservancies KZN (CKZN) and located at https://conservancieskzn.org.za, including any page, part or element thereof;

1.2. “Conservancies KZN (CKZN)” means KwaZulu-Natal Conservancies Association, and inlcudes Conservation KwaZulu-Natal, Conservancies KZN, CKZN, KZNCA, KwaZulu Natal Conservancies Association.

1.3. “online services” means the Conservancies KZN (CKZN) website and any other service offered by Conservancies KZN (CKZN) through electronic means, including but not limited to electronic billing platforms, CKZN memberships, online donation, online portals, and interactive association websites, and shall include the content and information provided or exchanged as part of such services;

1.4. “User / you or your” means any person who enters or uses the Conservancies KZN (CKZN) web site or online services, notwithstanding the fact that such a person only visits the home page of the Conservancies KZN (CKZN) web site or online service portals;

1.5. References herein to the singular include the plural and vice versa; and

1.6. Hyperlinks have been used in these terms and conditions. The fact that some or all of the hyperlinks may be non-operational, shall not play a role in the determination of the validity and interpretation of these terms and conditions.

2. DISCLAIMER

2.1. Whilst every reasonable effort has been made by Conservancies KZN (CKZN), and its suppliers of content and information, to ensure the proper performance of the online services, the accuracy of the content, information and images and the reliability of the binary data on the online services, Conservancies KZN (CKZN), its affiliated companies, suppliers, or any of their employees, do not, to the full extent permitted by law, guarantee the availability or accuracy of the services, content, information and/or images offered on the online services.

2.2. Conservancies KZN (CKZN) makes no representations or warranties, whether express or implied, and assumes no liability or responsibility for the proper performance of the online services and the online services are used at your own risk.

2.3. Conservancies KZN (CKZN) does not warrant that the online services will meet your requirements, be uninterrupted, complete, timely, secure or error free.

3. INDEMNITIES AND LIMITATION OF LIABILITY

3.1. Conservancies KZN (CKZN) shall not be liable to you or any third party, in any manner whatsoever, and you indemnify Conservancies KZN (CKZN) accordingly, for any damage, loss liability, costs or expense whether direct, indirect or of a consequential nature that resulted from a breach of these terms and conditions by you or arising out of or in connection with the failure or delay in the performance of the online services or your use of the online services, other than in respect of losses caused by Conservancies KZN (CKZN) gross negligence or intentional misconduct.

3.2. Conservancies KZN (CKZN) shall not be liable to you for any breach of these terms and conditions or failure to perform any obligations as a result of technical problems relating to the Conservancies KZN (CKZN) network, termination of any licence to operate or use the Conservancies KZN (CKZN) network, act of God, government control, restrictions or prohibitions or other government act or omission, whether local or national, act of default of any supplier, agent or sub-contractor, industrial disputes or any other cause beyond Conservancies KZN (CKZN)’s reasonable control.

4. PERMITTED USE AND LICENSE

4.1. You are only permitted and may only use, access, browse, view, amend, download and print the content and details of the online services for lawful and legal purposes.

4.2. You warrant that you shall not:

4.2.1. use the online services for commercial and non-private purposes; and

4.2.2. use the online services to receive or transmit material which is in violation of any law or regulation, which is hate-speech, offensive, obscene, threatening, racist, defamatory, in breach of confidence, or in breach of any intellectual property rights;

4.3. The caching of the online services shall only be allowed if:

4.3.1. the purpose of the caching is to make the onward transmission of the content from the online services more efficient;

4.3.2. the cached content is not modified in any manner whatsoever;

4.3.3. the cached content is updated at least every 12 (twelve) hours; and

4.3.4. the cached content is removed or updated when so required by Conservancies KZN (CKZN).

4.4. If you use content from the online services in breach of these terms and conditions:

4.4.1. Conservancies KZN (CKZN) reserves the right to claim damages from you;

4.4.2. Conservancies KZN (CKZN) reserves the right to institute criminal proceedings against you; and

4.4.3. Conservancies KZN (CKZN) shall not be liable, in any manner whatsoever, for any damage, loss or liability that resulted from the use of such content by you or any third party who obtained any content from you.

4.5. Hyperlinks to the online services from any other source shall be directed at the home page of the Conservancies KZN (CKZN) web site. Links beyond the Conservancies KZN (CKZN) website home page may only be used with Conservancies KZN (CKZN)’s prior written consent.

4.6. Users may quote small and reasonable amounts of content available from the online services only if such content is placed in inverted commas and the source acknowledged.

4.7. No person may, without the prior written consent of Conservancies KZN (CKZN), frame the online services in any manner whatsoever.

4.8. Apart from bona-fide search engine operators, no person may use or attempt to use any technology or applications (including web crawlers, robots or web spiders) to search, collect or copy content from the online services for any purposes, without the prior written consent of Conservancies KZN (CKZN).

4.9. E-mail addresses, names, telephone numbers and fax numbers published on the online services may not be incorporated into any database used for electronic marketing or similar purposes. No permission is given or should be implied that information in/on the online services may be used to communicate unsolicited communications to Conservancies KZN (CKZN) and all of Conservancies KZN (CKZN)’s rights are reserved.

4.10. All licenses and/or permissions granted in terms of these terms and conditions are provided on a nonexclusive and non-transferable basis and may be terminated or cancelled by Conservancies KZN (CKZN) at any time without prior notice or reason.

5. PASSWORD/PIN FOR ACCESS TO ONLINE SERVICES

5.1. You agree that you will be responsible for the safekeeping of your password/PIN for access to all online services and you accept all liability in the event that the password/PIN is disclosed to a third party, whether intentional or unintentional. You agree that the disclosure of your password/PIN is done at your own risk.

5.2. Furthermore, you acknowledge that you are responsible for ensuring that no unauthorised access to the online services is obtained using your password/PIN, and that you will be liable for all such activities conducted pursuant to such use, whether authorised or not.

5.3. You agree that if you disclose your password/PIN to a third party, the third party may have access to your personal, account and billing information and agree that Conservancies KZN (CKZN) shall not be liable in this regard.

6. INTELLECTUAL PROPERTY RIGHTS

6.1. All intellectual property on the Conservancies KZN (CKZN) web site and online services, including but not limited to content, trademarks, domain names, patents, design elements, software, source code, meta tags, databases, text, graphics, icons and hyperlinks are the property of or licensed to Conservancies KZN (CKZN) and as such, are protected from infringement by domestic and international legislation and treaties. Subject to the rights provided to you in these terms and conditions, all of the rights to intellectual property on the Conservancies KZN (CKZN) website and online services are expressly reserved.

7. SOFTWARE AND EQUIPMENT

7.1. It is the responsibility of the User to acquire and maintain, at his/her own expense, the necessary computer hardware, software, communication lines and Internet access accounts required to access the Internet and the online services and/or download content from the Conservancies KZN (CKZN) web site and the online services.

8. PRIVACY STATEMENT

8.1. Conservancies KZN (CKZN) shall take all reasonable steps to protect the personal information of Users and is committed to respecting the privacy of your personal information. For the purpose of these terms and conditions, “personal information” shall be defined as detailed in the Protection of Personal Information Act, 2013.

8.2. As and when necessary, Conservancies KZN (CKZN) may electronically collect, store, disclose and/or use the following of your personal information:

8.2.1. name and surname;

8.2.2. contact numbers;

8.2.3. non-personal browsing habits and click patterns;

8.2.4. e-mail address;

8.2.5. IP address;

8.2.6. geographical location;

8.2.7. account details; and/or

8.2.8. username and password (required for access to personal information pages).

8.3. Conservancies KZN (CKZN) collects stores and uses the abovementioned information in order for Conservancies KZN (CKZN) to:

8.3.1. communicate requested information to you;

8.3.2. respond to queries, responses or complaints submitted by you;

8.3.3. process orders or applications for Conservancies KZN (CKZN) products and/or services;

8.3.4. create products or services that may meet your future requirements;

8.3.5. provide you with access to restricted pages on the Conservancies KZN (CKZN) web site; and

8.3.6. compile non-personal statistical information about browsing habits, click-patterns and access to the online services.

8.4. Personal information detailed above is collected and/or stored either electronically by the use of “cookies” or is provided voluntarily with your knowledge and consent. You can determine any use of cookies through your browser settings, but note that turning off cookies may cause certain features of the online services or Conservancies KZN (CKZN) website to be unavailable to you.

8.5. Conservancies KZN (CKZN) may further collect non-personal information, for example, your IP address, the date and time of your visits to the Conservancies KZN (CKZN) website, and browser history, to recognise you during any subsequent visits to the Conservancies KZN (CKZN) website and/or use of the online services. Conservancies KZN (CKZN) may further use this non-personal information to develop future products and/or services to meet your requirements and needs.

8.6. Conservancies KZN (CKZN) owns and retains all rights to non-personal statistical information collected and compiled by Conservancies KZN (CKZN).

8.7. As and when necessary, Conservancies KZN (CKZN) may use and/or disclose your personal information collected:

8.7.1. in order to comply with legal and regulatory requirements and applicable laws;

8.7.2. to either credit grantors and/or credit bureaux and/or banks and/or other financial institutions in order to ascertain information relating to your creditworthiness and for fraud prevention purposes and in order to process any payment transactions where necessary;

8.7.3. to attorneys and/or debt collection agencies if you breach any agreements with Conservancies KZN (CKZN);

8.7.4. to Conservancies KZN (CKZN)’s agents and/or consultants and/or trade partners, but only to the extent necessary and in order to provide Conservancies KZN (CKZN) products, services and the online services to you;

8.7.5. to consumer research companies for the purposes of conducting research on improving Conservancies KZN (CKZN) products, services and the online services;

8.7.6. for the purposes of us publishing a directory containing the name, address, details and the applicable cellphone number of Conservancies KZN (CKZN) subscribers; and

8.7.7. for the purposes of Conservancies KZN (CKZN) informing or sending information to you about any new services or products offered by Conservancies KZN (CKZN) and/or by any of Conservancies KZN (CKZN)’s agents and/or consultants and/or trade partners which we consider may be of interest to you. Conservancies KZN (CKZN) will comply with the direct marketing provisions of the Consumer Protection Act, 68 of 2008 (“CPA”) and the CPA regulations, including the provisions relating to the direct marketing registry.

8.8. By using the online services and the Conservancies KZN (CKZN) website you understand that Conservancies KZN (CKZN) may, where necessary and where permitted by law, monitor your calls, e-mails or SMS’s for business purposes, including for purposes of quality control, training, marketing and improving the online services. Conservancies KZN (CKZN) agrees that it will not disclose any personal information that could be used to identify you.

8.9. Conservancies KZN (CKZN) reserves the right to amend this privacy statement if required to do so due to a change in any personal information or privacy laws.

9. HYPERLINKS TO THIRD PARTY SITES

9.1. In the event that the online services contain hyperlinks to third party sites not controlled by Conservancies KZN (CKZN) (“target sites”), Conservancies KZN (CKZN) is not responsible for the content of, or the services offered by those sites. The hyperlink(s) are provided solely for your convenience and should not be construed as an express or implied endorsement by Conservancies KZN (CKZN) of the site(s) or the products or services provided therein. You access those sites and use their products and services solely at your own risk Conservancies KZN (CKZN) recommends that you check the policy of the target sites if you have any concerns or questions.

9.2. Conservancies KZN (CKZN) shall not be liable, in any manner whatsoever, for any damage, loss liability, costs or expense whether direct, indirect or of a consequential nature that resulted from the use and access to target sites and the content on such target sites. Persons that wish to link to content beyond the home page of the Conservancies KZN (CKZN) website and/or online services without Conservancies KZN (CKZN)’s prior written consent shall do so at their own risk and indemnify Conservancies KZN (CKZN) against any loss, liability or damage that may result from the use of content from the Conservancies KZN (CKZN) website and online services, if such content was accessed through a hyperlink not directed at the home page of the Conservancies KZN (CKZN) website and/or online services. Conservancies KZN (CKZN)’s non-liability for deep linking is based on the fact that deep links bypass these terms and conditions.

10. SECURITY

10.1. Conservancies KZN (CKZN) shall take all reasonable steps to secure the content of the online services and the information provided by and collected from Users from unauthorised access and/or disclosure, however, Conservancies KZN (CKZN) makes no warranties or representations in this regard.

10.2. While Conservancies KZN (CKZN) has implemented appropriate and reasonable security technologies and practices, please be aware that internet communications are insecure unless they have been encrypted and/or appropriate security safeguards implemented. Accordingly, Conservancies KZN (CKZN) assumes no responsibility or liability of any nature whatsoever for the interception or loss of personal information beyond Conservancies KZN (CKZN)’s control.

11. DISCLOSURES REQUIRED BY SECTION 43 OF THE ECTA

11.1. Access to the services, content, software and downloads available from the online services may be classified as “electronic transactions” as defined in terms of ECTA and you therefore may have the rights detailed in ECTA. Accordingly, Conservancies KZN (CKZN) provides the following information:

11.1.1. The full name and legal status of the online services owner: KwaZulu-Natal Conservancies Association, and includes Conservation KwaZulu-Natal, Conservancies KZN, CKZN, KZNCA, KwaZulu Natal Conservancies Association;

11.1.2. Street address: PO BOX 106, Westville, 3630, KwaZulu-Natal;

11.1.3. Postal address: PO BOX 106, Westville, 3630, KwaZulu-Natal;

11.1.4. Address for receipt of legal service: PO BOX 106, Westville, 3630, KwaZulu-Natal;

11.1.5. Main business: Conservancies KZN (KwaZulu-Natal Conservancies Association) is the largest and most active voluntary conservation organisation in South Africa.;

11.1.6. The web site address of the Conservancies KZN (CKZN) web site is: https://conservancieskzn.org.za;

11.1.7. The official e-mail address of the Conservancies KZN (CKZN) web site is: secretary@kznca.org.za;

11.1.8. Access to and use of the Conservancies KZN (CKZN) web site is provided free of charge;

11.1.9. Alternative dispute resolution: Subject to urgent and/or interim relief, all disputes regarding access to online services; the inability to access the online services; the services and content available from the online services; or these terms and conditions, shall be referred to Conservancies KZN (CKZN) ;

11.1.10. You may return goods or services as detailed in ECTA, the Consumer Protection Act and Conservancies KZN (CKZN)’s policies; and

11.1.11. Users may lodge complaints concerning the online services with Conservancies KZN (CKZN) at secretary@kznca.org.za.

12. CHANGES AND AMENDMENTS

12.1. To the extent permitted by law, Conservancies KZN (CKZN) reserves the right, in its sole and absolute discretion, to do any of the following, at any time without prior notice or justification:

12.1.1. change these terms and conditions;

12.1.2. change the content and/or services available from the online services;

12.1.3. alter and/or discontinue any aspect of the online services; and/or

12.1.4. change the software and hardware required to access and use the online services.

12.2. The amended versions of the terms and conditions and online services will be displayed in the same media as these terms and conditions. By continuing to use the online services, you agree and understand that you will be bound by the amended terms and conditions.

SECURE PAYMENTS

When you pay you will be redirected to PayFast who take the payment on our behalf, we do not see you card details, its all done by PAYFAST

Below is an exert from their website:

PayFast is committed to keeping you and your information secure. We have a multitude of checks in place to protect both buyers and sellers from fraudulent transactions. We use Extended Validation SSL with 256-bit encryption. Only two of the four major South African banks use this, the highest, level of encryption currently available. 3D Secure is in place for all credit card transactions over R1000. All sensitive info is encrypted within our own database. We run penetration testing on our system on a weekly basis to look for vulnerabilities. We are only required to do it once every three months, but we run it every week. Our entire site, blog and help site are served off secure servers, making it harder to perpetrate phishing attacks. We also have an excellent monitoring system that does, among other things: GEO IP tracking, velocity testing, BIN/IIN validation and checks against online databases. For more info please go to www.payfast.co.za